Privacy Policy

Last updated: May 2026

Love, Lourose respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from our website.

Information We Collect

When you visit our website or place an order, we may collect the following information:

• Your name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• Order details and purchase history
• Device, browser, and IP address information
• Website usage and browsing behaviour

How We Use Your Information

We use your information to:

• Process and fulfil orders
• Provide shipping updates and customer support
• Communicate with you regarding your order
• Improve our website and customer experience
• Detect fraud and maintain website security
• Send marketing emails if you have opted in

Marketing Communications

If you subscribe to our mailing list, we may send occasional updates regarding new arrivals, launches, promotions, and special offers.

You can unsubscribe at any time using the unsubscribe link included in our emails.

Payments

Payments are securely processed through trusted third-party payment providers.

Love, Lourose does not store or have direct access to your full payment details.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyse website traffic and performance
• Support marketing and advertising activities

You may manage cookie preferences through your browser settings or cookie consent banner.

Sharing Your Information

We only share your information with trusted third parties necessary to operate our business, including:

• Payment processors
• Shipping and delivery providers
• Ecommerce and website hosting platforms
• Analytics and marketing providers

We do not sell, trade, or rent your personal information.

International Customers & GDPR Rights

If you are located in the EU, EEA, or UK, you may have rights under data protection laws including GDPR, such as the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to certain processing
• Withdraw consent for marketing communications
• Request a copy of your stored data

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain order and customer information for legal, tax, accounting, and business purposes unless deletion is requested where legally permitted.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of external websites.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page.

Contact

If you have any questions regarding this Privacy Policy or your personal data, please contact: emily@lourosevintage

Instagram: @lovelourose